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Action Assist Features

Action Assist's key features:

  • Web based (internet connection only requirement)
  • Easy, secure access
  • Independent database maintained
  • All activity date and time stamped
  • Progressive, independent, offsite back-ups performed daily
  • User access defined by organisation
  • Roles, responsibilities and accountabilities clearly defined and tracked
  • E-mail notifications sent when items are logged / updated
  • Report filters allow for easy user defined reporting
  • On screen reporting and printing
  • Easy export functionality to Microsoft Excel
  • Dashboards for individual and organisational performance
  • Organisation manages module usage (spending)
  • Subscription fees dependant on modules activated
  • No upfront capital fees
  • No annual maintenance fees
  • Access to online training manuals
  • Access to the Action iT Helpdesk
  • 30 day termination notice period

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Action Assist


Action Assist is an innovative online subscription offering where the user only pays for functionality used.

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Enablement is the performance enhancement and capacity building offering provided to organisations.

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Entrepreneurship is the Action Assist and business support offering that Action iT provides entrepreneurs.

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Action iT can help you with:

Complaints Management

Complaints Assist facilitates organisational management of complaints. Complaints can be received by one or more staff m...

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Task Management

Task Assist facilitates the allocation, tracking and reporting of tasks between the various users in the organisation. M...

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Help / Support Management

Help Assist facilitates the management of help requests. Help requests can be received by one or more staff members and ...

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