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Welcome to Action iT (Pty) Ltd

Robert Klein

"Leaders in performance
management systems
and capacity building"


Action iT (Pty) Ltd, a private South African company, was originally formed with the purpose of the development and commercialisation of web-based operational practice / organisational management solutions. The web-based offering, called Action Assist is exclusively owned and is maintained by Action iT (Pty) Ltd. Since the inception of the company in 2006, there have been many enhancements to the various modules of Action Assist which has resulted in Action Assist supporting in excess of 2 500 active module licenses subscribers across a large geographical area in South Africa.

Action Assist is backed and supported by a team of highly experienced professionals that have extensive experience in the strategic and operational running of organisations in both the private and public sectors. It is these skills together with the correct implementation of Action Assist that provides organisations with the opportunity to ensure that the implementation of their organisational and individual performance management systems can be successful and sustainable.

After numerous requests, and extensive market research, we introduced our Enablement offering to the market on 1 September 2015. This new offering allows our professional team to assist our subscribers / clients, with the implementation of projects and providing any required internal capacity building support.

Consultant dependency, which is one of the largest challenges that many organisations are currently facing in South Africa, can only be addressed if organisations build sufficient internal capacity to enable them to meet their strategic objectives. We have addressed this challenge by separating our offering into our Technology Offering (Action Assist) and our Enablement Offering (Capacity Building). As our clients / subscribers have the option of deciding on their own implementation method, it affords them the opportunity to make use of our capacity building offering until there is sufficient skills in the organisation to only continue with the Technology offering (i.e. subscribing to the Action Assist modules required). This approach allows our clients / subscribers to be in full control of the implementation, maintenance and training of the IT system independently from a consultant.

Our commitment to our clients is to identify, meet and exceed their expectations by providing an innovative, cost effective, efficient and personal service. We have adopted a philosophy of business partnerships where we partner with our clients and build our long-term relationships based on trust and integrity.

We look forward to exploring ways in which we can assist your organisation in defining your strategic direction, identifying the associated SMART performance indicators, implementing, tracking, monitoring and evaluating organisational and individual performance.

Technology Entrepreneurship Enablement

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Action Assist


Action Assist is an innovative online subscription offering where the user only pays for functionality used.

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Enablement is the performance enhancement and capacity building offering provided to organisations.

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Entrepreneurship is the Action Assist and business support offering that Action iT provides entrepreneurs.

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Action iT can help you with:

Task Management

Task Assist facilitates the allocation, tracking and reporting of tasks between the various users in the organisation. M...

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Performance Management - Organisational

Organisational Performance Assist facilitates the management of organisational performance on a monthly or quarterly bas...

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Case Management

Case Assist assists organisations with the management and clearing of various types of investigations. The identified ca...

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